Conflict in class can be very disruptive, but it can also be helpful. If the person, who is disagreeing with you, or with another group member, is raising valid questions, it may benefit the group to address the issues they are presenting. In fact, by listening to them, you may gain valuable insight into what is and what is not working in class, or where there is lack of understanding, or difficulty with the course material. Conflict, which is unmanaged, can disrupt a group dynamic and undermine motivation and commitment.
Conflict indicators :
Conflict is destructive when it:
Conflict is constructive when it:
If a classroom disagreement moves on to the point of disruptiveness, specific steps should be taken. Below is a list of conflict resolution tactics that you can use when you feel a situation is getting out of control.
Suggestions for reflection
- How has conflict emerged in your class?
- Why did the situation arise?
- How did you resolve the conflict?
- What do you consider to be effective measures for dealing with conflict?